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BODY AND SOUL

As those of you kind folks who made repeat visits to PLM over the past couple weeks no doubt noticed, until today there were no new postings after August 15. I wasn't on vacation, or ill, or suffering blogger's block; I was suffering from Blogger.

Seems every month they go silently down for about 10 days, without saying anything to anyone. And as I watched others blithely blogging away, smoothly and lavishly posting goodies on their blogger blogs, Pure Land Mountain just sat there stagnantly silent as I wrote and posted the few posts I could get up to doing for no immediate point, which anyway didn't get published because there was no template, just a white hole where the template used to be.

So just to do something about it, I emailed the support folks there, detailing the problem as the form requests, and received this response: "We wanted to let you know that we've received your support request. As a paying user of Blogger, we treat your issues with the highest priority."

After some days of silence and no change, I wrote "Yeah, sure you do." And received this: "We wanted to let you know that we've received your support request. As a paying user of Blogger, we treat your issues with the highest priority."

Ever the lover of intelligent progress, I wrote back some changeless days later "ARE YOU PEOPLE ASLEEP??" and got this response: "We wanted to let you know that we've received your support request. As a paying user of Blogger, we treat your issues with the highest priority."

The support folks there appear to be body by IBM, soul by Microsoft.