Showing posts with label civility. Show all posts
Showing posts with label civility. Show all posts

Saturday, May 18, 2013


THE NATURAL THING

Not long ago I saw a Japanese tv program in which the audience reacted to the astonishment of a Saudi Arabian visitor to Japan who was profoundly amazed at everyday Japanese conveniences and practices. 

I too was shocked to see the foreigner's awe at beholding the small parking buildings, the yellow traffic flag method, the floor-polishing schoolkids, the wet-umbrella covers etc., but I've been here a long time and such impressive things have become invisible to me. After living here all this time, though, I'm still a newbie, as this morning proved.

While heading for the farm store after breakfast, and having driven about halfway down our winding one-lane mountain road, which has the local junior high school at the bottom (where you take a left or right to get into the village and thence onto the main lakeside road), I noticed ahead the bizarre phenomenon of a large mass of -- whiteness, moving up the road toward me. For a few dozen meters further I still couldn't tell what it was down there, I had never seen such a thing on the road before... As it and I drew nearer, I could finally make out that it was all of the school's baseball players in their white uniforms, many dozens of guys from about 11 to 15 years of age, running up the mountain in a training exercise; must be a new coach... 

Needless to say, their numbers filled up a great length of the roadway, and in a section where the paddies are high-fenced on both sides against wild animals; how could we pass each other? Surely the teams couldn't be expected to turn around and run all the way down, then back up again? Looked like I might have to back up the twisted road, which would be difficult and take a while; whichever way this went, those guys puffing and sweating at the edge of stamina wouldn't be too happy at my intrusive presence. 

Despite my time here, my western mind was kicking in at this unknown occurrence, seeing what it might expect out of old-home habit, projecting, anticipating the vibes... I could not foresee, in this new circumstance, what spontaneously came to pass: as the red vehicle and the white mass were about to merge, the big puffing, sweaty teen crowd magically disappeared, as each member pressed tightly against the fence all along both sides of the road, opening a comfortably wide gauntlet through which I could easily pass.

As I did so, and in awe moved slowly through them, they all said, over and over (in polite Japanese): "Sorry! Thank you! Sorry! Sorry! Thank you! Sorry! Thank you! Sorry! Thank you! Sorry! Sorry!" Even for me, that was so far from what I had been alienly expecting; I rolled down the window, put my hand out and waved and yelled thanks and apologies to them in return, and it felt good. 

It was in fact - as they had shown me - the natural thing to do.

*

Friday, August 13, 2010


THE COURAGE OF CIVILITY


In these humble chronicles I touch often upon the subject of civility here in Japan where, though still a strong part of the tradition, civility seems to be fading somewhat nowadays, when it is needed more than ever. And not just here. Which is all the more reason for me to do what I can to nurture civility and oppose the rationale for incivility, which is "Why me, who cares, nobody would ever do this for me... What's in it for me anyway, why should I be the only one," which is how all good societal things come to an end.

So if it's not one of the astonishingly rare times I'm feeling grumpy (like any other worthy emotion, the grumps are temporary; just hang around and I'll be sweet as cakes before too long), whenever I get the chance to perform an act of civility, I'll do it. Civility in its nature is a lot like those astonishing and encouraging mountains of pebbles by the long roadside, each pebble added by just one pilgrim traveling the sacred journey... Anyway, this morning I had another opportunity to practice civility so I did, and got a good measure back in return.

I was buying my morning train ticket at Umeda station in Osaka, the labyrinth of corridors crowded at morning rush hour with a compound of the usual office workers and chaotically rushing vacation mobs of families, tour groups etc. I went up to the only open machine, next to one being operated by what looked like the family horde of a grandmother and one, two or more married daughters with their five or six kids. It was just a glance I had in passing, but the feeling I got as they mobbed next to me was that they were not used to the big city and all these station choices, platforms, possible directions and fancy ticket machines; it all created a bit of a hubbub there among them.

I went to my machine and put the money in as their family bunch, bearing a complex of individual tickets, drifted searchingly off to find platform 10 or wherever, when I noticed on the shelf in front of their ticket machine a kid's new baseball hat. I was in a hurry, so at first it remained only a kid's hat who cares, and right away the dark portion of my brain that processes incivility said it's probably not even theirs anyway, but the brighter part of my brain immediately came up with the observation that on such a sunny day in a playland or anywhere outdoors, the owner of this hat would soon regret not having it; plus, on giving it a second look my civil self noted that the hat was of the stylishly raggedized type, no doubt carefully selected by the kid and prized accordingly. So after I'd gotten my ticket I ran after the family, tapped the grandmother on the shoulder and when she turned I said to her in Japanese "Did one of you forget a hat back there?"

She smiled and stared at me with that look I've seen many times on the faces of elder rural Japanese who are suddenly confronted with a foreign face speaking what cannot possibly be Japanese. She had not seen a foreigner in person this close for a long time, if ever, and he was speaking at her. She smiled on in friendly encouragement. I repeated my question more loudly in the station din, but her smile did not change, there was no sudden light of recognition. I was beginning to think that maybe my uncivil brain center had been right: it wasn't their hat.

After the appropriate duration for a pointless smile had passed, the grandmother turned, tapped one of her daughters on the shoulder and directed her attention to me. To the daughter I repeated my question, halfheartedly by now; but not only did she hear my Japanese, she knew instantly which of all the children had left the hat, and sent him running back after it. I bowed, satisfied, and headed off to work.

I had just gotten out of the station when I felt a tap on my elbow. I turned around and there was a boy about 10 years old standing in the milling crowd, holding the cap I'd found. He bravely looked me right in the eyes, said in Japanese "Thank you," lifted the cap, and bowed. His grandma and mother, after likely having to point me out, had sent the boy dodging through that densely hustling mob, all that way after me in that big intimidating station, then he had to go up to a big foreigner - likely the first such direct contact in his life - tap that alien personage on the elbow and address him with a loud "Domo arigato gozaimasu !" I could tell by the look in his eyes that he was doing what to him was a brave but necessary thing. A most heartening look it was, on a face so young. That look was the courage of civility. I smiled, gave him a thumbs up (likely a new sign to him), and we went our ways. Hope he gets the full joy out of his new hat, and never lets go of his courage.

Thursday, May 17, 2007


CIVILITY

One thing I have always admired and appreciated about Japan is its underlying current of general civility, which is so deep as to have an almost competitive aspect, i.e., who can be polite first, or for the longest time, as in bowing deeper and longer. (This politesse excludes rush-hour train-boarding competitions, when civilized niceties are suspended until all seats are claimed). This kind of multilayered, extended civility, almost unknown in the west, is second nature to me now; there is a genuine and transcendent pleasure in being kind to others in this way.

As an example, yesterday morning when I went to the dentist I got there early so as to be first served of the early appointments, but early as I was, when I took my shoes off (yup, just like at home) and entered the waiting room, there was already an elderly gentleman there ahead of me; we sat there in our socks, waiting. When the assistant opened the door and called both our names, the gentleman kindly deferred, to allow me to enter first. But since he had been there first, I demurred with thanks, and said "Dozo," gesturing him on ahead of me with a wave of my arm. So when he entered the clinic itself, which is when you put on the house slippers provided, he put on the second pair of slippers in the arranged row, leaving the first (and easiest) pair for me to use. Each of us was thus both thanked and thankful.

This civility is everywhere, and surprisingly even extends to driving. On my way home from the dentist, as I drove along the narrow, tree-lined, generally empty and peacefully greened mountain road I take in preference to the charmless noisy highway down on the flatland, the morning's civility continued, even in such an isolated place.

As I approached a narrow bridge, another car from the opposite did also. Thus it became a question of who could first reach the pulloff on either sides of bridges on narrow roads, so as to allow the other driver to continue on. We both reached our pulloff(s) at about the same time, but I was slightly ahead and so came to a stop first. The other fellow therefore kept on, crossing the bridge with a bow of his head and a small beep of thanks. 

Happens all the time.


Sunday, February 22, 2004

MY AMERICAN RETURNS THE POWER SAW

Well, I took the broken new cheap power saw of the previous post back to the big farmer-tool store where I'd bought it a couple months ago, of course taking the receipt along (I would never in a million years be so efficient as to save a receipt, let alone find it some months later, but the miraculous Echo is; always amazes me). In that still some-decades-ago-US part of my mind where my American resides, I was expecting that basically suspicious response from an incipiently surly clerk, "you got the receipt," (from under hooded eyes) "you sure you didn't remove those screws yourself, you know what the warrantee says," etc. with all those tacitly intimidating implications, then maybe "Ok we'll send it back to the manufacturer see what happens, be a few weeks, we'll let you know, just fill out these forms completely with this smeary ballpoint pen attached to the desktop with this powerful spring coil," and so on in my American's head. (I'm sure it isn't really like that in the US any more, I'm sure customer relations have become much more loving and personal, arm-around-the-shoulder caring and we're-all-in-this-together-y, with much better and unfettered pens, since my American's time there.)

Went in to the store, found the hardware clerk busy pricing some stuff; showed him the saw, where the screws had come out and probably shot down the mountain and the blade had come off but fortunately lockstopped; he said "please wait here," took the saw into the back of the store. A couple minutes later the manager found us, bowed deeply, said "we are very sorry for the extreme shock you must have suffered at this mishap" or words to that effect. And still to that effect, bowing as to very important persons, "please accept our profound apologies and be so good as to select one of these more expensive brand-name power saws as a token of our deep regret and respect for your patronage of our humble store." I picked out a very nice Ryobi: more power, lighter etc. The manager threw in an extra new blade as well, never even asked for the receipt. Despite many similar experiences here, my American was dumbfounded yet again.